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Scrapboy’s Ten Minutes July 23, 2008

Posted by Jeremy Wagstaff in messaging, presence, social networking.
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What is it: Scrapboy is a desktop application for Windows that allows users to access and interact with their Facebook, MySpace and orkut profiles.

Download is straightforward, with good instructions. The file is about 7.5 MB.

The sign-on screen is clear, albeit a little, er, kid-centric:

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(You’re now providing your Facebook, orkut and/or MySpace sign-on information to a third party. If that’s an issue for you—and it should be—then you might want to think twice before using an app like this. That said, it’s quite common, nowadays, for third party services and apps to do this, so Scrapboy aren’t doing anything too unusual.)

I then started getting errors, including this one, indicating there was something wrong with the script Scrapboy uses to access Facebook’s logon page:

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I then got another:

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Going back to the Scrapboy app was no good: the buttons were grayed out.

I tried the same thing a couple of times, with the same results. I eventually got this message:

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Given that I was pitched this product this morning by a PR firm, I would have thought the product would be more, well, ready.

Verdict: Not ready for matinees, let alone prime time.

Update: 24 hours on, I had another go at running this in response to developer comments. This time I was able to sign in, after an initial error page, indicating that it was probably the changes in the Facebook interface. (Such changes have been in place for several days, however, and I tested the software shortly after receiving the PR pitch, so this should have been tested more thoroughly.)

The point of this website is that the value of a product should reveal itself within 10 minutes, and Scrapbook failed on that score. But even relaxing that rule, initial impressions of the application itself are disappointing: the UI is clunky, too large (and not resizable below a certain dimension, clearly to support ads), does not make good use of the space it does take up, and is hard to navigate:

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All in all, a disappointment.

Comments»

1. Kevin Ishiguro, Vice President Products, Scrapboy Digital Media Corporation - July 24, 2008

Hi Jeremy,

We have investigated the initial issue you ran into (the script problem you captured in your second screenshot). We determined that it originates from a change that Facebook has made to their Application Programming Interface (API). This issue has also affected other applications that use the Facebook API — it is also affecting another application that you may be familiar with, Digsby. One item I should note is that you do NOT use the Facebook API when you are using the Facebook website directly.

Our speculation is that this problem was introduced as a result of the changes that Facebook is making to their infrastructure to roll out support for the new Facebook UI.

However, we are not 100% sure what happened to you after the inital script problem. Do you recall what you did after the script problem? How did you get to screenshots #3 & #4? All our attempts to recover from the iniital script problem resulted in us eventually being successfully logged into Scrapboy/Facebook.

Any information you have would be much appreciated.

Regards,
Kevin Ishiguro
Vice President Products, Scrapboy Digital Media Corporation

2. Raman - August 21, 2009

When i login to Orkut using Scrapboy, it says u have 0 friends and doesn’t show anything though i have 32 friends. I also don’t c anything when i click my fan list. Further, i can’t login to my Facebook account at all; it says,”Scrapboy encountered an error an needs to close”.